Shipping Information

Shipping rates are calculated in real-time based upon the weight and destination of your order. You will be given a choice of all available shipping methods and the applicable pricing during the checkout procedure.

Ground Shipping Map
Business days in transit from Knoxville, TN 37932




STORE DELIVERY OPTION

If you select "Deliver to Commisary/Store" as your shipping option, your order will be delivered to the Copper Cellar commissary, and from there will be delivered to your store. This option should only be used for store orders. Please note this option could take 7 - 10 days for delivery.

STANDARD TRANSIT TIMES

These are the shipping methods we offer, and the standard transit times they represent. Please keep in mind that transit times DO NOT include the day the order is placed. They also DO NOT include weekends.

Economy & Free Shipping: 5 - 10 days average transit time. Continental US only.  Free shipping available on orders of $150 or more.

Ground: 2 to 7 days average transit time, depending on location. US only. 


3 Day Shipping: 3 days transit time. US only.

Standard to Canada: 7 to 10 days average transit time, depending on location. Canada only.

Worldwide Expedited: 4 to 6 days average transit time. International orders only.

EXPEDITED ORDERS 


EXPEDITED orders (Next Day, 2nd Day, & 3-Day Select) must be placed by 1:00pm EST to guarantee same day shipping. Does not include orders with "custom order" items. Orders with custom order items will be held and will ship complete once the custom order item(s) is produced.

SHIPMENTS TO CANADA

All shipments to Canada are subject to your standard GST and PST taxes, plus Canadian custom release fees (brokerage). Customs merchandise duties - normally around 12% to 18% of the total order value, based on the types of products purchased - will be assessed by Canadian customs.

OTHER INTERNATIONAL SHIPPING

For all other countries, brokerage fees, taxes, and duty imposed by customs in your country can not be accurately estimated. These charges will be your responsibility.